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Live Customer Satisfaction Survey
Read what customers say about our level of service.
Posted: 11/21/08 11:54 AM
Helped very well and went the extra mile. when I had questions explained every step.
Posted: 11/21/08 10:40 AM
prompt response, either via email or phone......very informative and friendly.
Posted: 11/21/08 9:57 AM
Wonderful service, fast, easy and pleasant.
Posted: 11/21/08 9:28 AM
We are so happy that you have worked through our remodeling completion with us. It has been very difficult for us but we should complete the remodel very soon. We look forward to moving ahead with our refinancing. Thank You!
Posted: 11/20/08 10:31 PM
Very expedient and courteous.
Posted: 11/20/08 5:40 PM
Mrs. DePristo was a wonderful loan officer. She explained all documents and assisted with any questions. I am an elderly woman and I know I can be difficult, but Pamela had patients and showed understanding to my concern of sharing my personal information. She is a true asset to your company.
Posted: 11/20/08 3:35 PM
Lot and lotsa of communication!
Posted: 11/20/08 11:58 AM
The service was efficient and I always knew where things stood with my loan. They closed my refinance in 2 weeks!
This morning, the Federal Open Market Committe lowered its target lending rate by 50 basis points to 1.5% in light of the weakening economy and a reduction in inflationary pressures. This is the lowest level the rate has been at since 2004.
Spreads continue to widen between treasuries and mortgages even though the Emergency Economic Stabilization Act was passed. The rally in treasuries has managed to improve rates even with the wider spreads. There is little economic data out this week so expect emotions to control the financial markets.
News of the House rejection of the pending bailout bill immediately increased spreads between mortgages and treasuries. Typically when investors flee the stock market for bonds, mortgage rates are driven lower. However, due to the increasing spreads, this did not happen yesterday.
This morning the markets await news from the federal government regarding the $700 billion bank bailout. The effects on the mortgage market remain to be seen but two intended outcomes could potentially cause mortgage rates to increase. The first is that this will massively increase the federal deficit and second is that if the bailout is successful, fear should leave the stock markets, reversing the flight to quality and therefore driving bond yields higher.